Orkin Reviews
Orkin has an overall rating of 3.8 based on 67 reviews. Customer feedback on Orkin is mixed: Orkin reviewers highlight positive aspects like effective pest control, knowledgeable technicians, excellent customer service, flexible scheduling, which strongly appeal to homeowners and businesses seeking pest management solutions. However, Orkin is often criticized for its higher price point, inconsistent service quality, limited availability in some areas, upselling concerns.
67 reviews
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All Orkin Reviews (67)
ELLER
May 25, 2026
"Super simple and actually helpful"
They explained everything in a super clear way without making it all complicated like some annoying know-it-all. I didn’t feel lost or talked down to, which was great.
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KellyTheus
May 24, 2026
"I got the appointment reminder after I…"
I got the appointment reminder after I had already missed the appointment, which was frustrating. When I reached out, the support response felt like a copy-paste reply and didn’t really address what happened. Not the best experience
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Heather_battis04
May 17, 2026
"Professional and easy to work with"
The Orkin technician showed up on time and was really polite. I’ll admit I mostly pay attention to whether someone explains things clearly and doesn’t make me feel rushed, and he did great on both. Everything was easy to understand, and it felt like a straightforward, professional visit.
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tina2005
May 02, 2026
"Usually shows my branch"
I’ve been using it for a while now, and most of the time my branch shows up like it should. Every now and then it doesn’t, but overall it’s been consistent for me.
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JoaneWorsham_20
April 16, 2026
"I asked for a refund it was pretty..."
I asked for a refund it was painless. I can’t remember if it came back the next day or a couple days later, because my week was kind of a blur, but it showed up faster than I expected. No hassle at all
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Lily_hanson89
April 10, 2026
"Felt good about having them treat around my kids and dog"
We had Orkin come out because ants were starting to take over, and I was a little nervous with my kids and our dog in the house. The tech took the time to explain what he was using and pointed out the spots we should avoid for a little while, which made me feel a lot better. There wasn’t any strong chemical smell afterward, and the ants are basically gone now. For our situation, I felt comfortable with how everything was handled and would use them again
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nicholedistefano5710
April 03, 2026
"Not a great first impression"
My first impression wasn’t great. I called twice and both times felt like I was waiting forever, only to still come away without a clear answer. I was hoping for something more straightforward, but the whole experience was frustrating
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virgil_Frisch97
April 03, 2026
"Ants are finally gone!"
We had ants showing up again even after the first visit, which was sooo frustrating. I called orkin and they sent someone out the very next day with no hassle at all. The tech figured out where they were getting in and treated the area. Haven’t seen any ants since, so I’m really happy they took care of it.
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james_Daly83
March 30, 2026
"I don’t know, it just didn’t…"
I don’t know, it just didn’t feel great. I had to call twice before anyone actually got back to me, and by that point I was already annoyed.
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alexander-Mcginley
March 20, 2026
"Cancellation was okay, but could be easier"
I used orkin for a while and recently had to cancel. It took a phone call and... a bit of waiting, but the rep did get it canceled without making it too difficult. I just wish there was a way to do it online instead. Overall, it was okay, just not the smoothest process
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johannarivera5854
March 19, 2026
"Billing was actually right every time"
I’ve been using Orkin for a while, i was fully expecting some billing nonsense because that’s what companies always seem to mess up and then blame you for. But so far, every bill has been correct, with no weird charges or mix-ups. It’s been easy enough, which is exactly how it should be in the first place.
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ashley.Ward
March 08, 2026
"Wish I Had Read the Reviews First"
The tech was nice enough, but the treatment didn’t feel very thorough. He was in and out fast and missed a couple of spots I had specifically asked about. A few days later I’m still seeing bugs, so I’m disappointed with what I paid for. I really wish I had read the reviews first before booking.
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hello_james961
March 08, 2026
"Cleaned Up Well, But I Felt Misled"
They did clean up good, so I’ll give them that. But I felt a bit misled about what to expect, so the whole experience wasn’t as straightforward as I thought it would be.
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MarionLaramore_69
March 05, 2026
"Helped Me the Same Day"
They were able to help me out the same day, which I really appreciated. It made the whole situation a lot easier, if that makes sense.
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nicholas.Medlin
March 02, 2026
"More thorough than I expected"
I figured the inspection would be quick, but the Orkin tech ended up checking a lot more than I expected. He went through corners, around the windows, the garage, and a bunch of spots I wouldn’t have thought about. He also explained what he was noticing without turning it into a pushy sales pitch, which I appreciated. It felt straightforward and thorough, and I’d definitely use them again.
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hello_allen661
February 27, 2026
"Okay service, but the price was ridiculous"
The service itself was fine, nothing really stood out as terrible, but the price felt way too high for what I got. I left thinking, how is this okay? It just didn’t feel worth it
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Heather_bussey00
February 26, 2026
"I booked my appointment online in just a…"
I booked my appointment online in just a few minutes, which was a relief. No annoying back-and-forth or waiting on someone to call me back. If they can keep it this simple, I’ll stick around — but if it turns into a hassle, I’d probably look somewhere else.
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Juan.nelson
February 18, 2026
"Helps a Bit, But Not a Complete Fix"
To be fair, it does seem to help reduce the bugs somewhat, so I can’t say it doesn’t work at all. But I’m still seeing some bugs come through, so it’s not the total solution I was hoping for.
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StanleyBernard
February 18, 2026
"The service was alright, I guess, but…"
The service was alright, I guess, but the technician didn’t really come across as very friendly. I felt kind of rushed, and when I asked a few questions, they seemed a little Annoyed. Not the Worst experience ever, but definitely not my best one with orkin.
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Wayne_rudd81
February 08, 2026
"Clear price from the start"
I really appreciated that they gave me the price upfront and did not tack on any strange fees later. Everything was easy to understand, and there was no runaround. That kind of honesty matters a lot to me
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